The Adecco Group have implemented Workfront into over 50 different countries, onboarding, training and supporting over 500 new users.
To ensure the fast and successful roll out and adoption of the system, it was imperative that the users had somewhere to turn to when they had a question, query or frustration with the system.
Using our Helpdesk service, the entire global user base had instant access to a Workfront SME that could guide, train and help them to achieve their objectives through the system. This significantly aided user adoption and sped up system maturity and best practice.
As a result of Helpdesk, Workfront was successfully adopted in all territories.